FAQ

What are printables/digital downloads?

Printables are documents you can download and print yourself. Printables include downloadable planners, journals, stickers, art prints, coloring pages, and much more. A benefit to digital printables is that once purchased you can instantly download and print at home or your local print shop. 

The printables for sale on this website are password protected. Editing, altering, manipulating, changing, or recreating my printables is against copyright. 

Please note that most mobile devices such as phones and ipads, do not allow for downloading through a link.

Some of my products are sent using a compressed ZIP file.

How to unzip a ZIP file?

LAPTOP OR PC

Save the ZIP file to your computer, right-click and select, "Extract All." This will create a new file on your computer in which you can open. Then, add the file to iCloud or Dropbox to get the files on your mobile device. On rare occasions, apps on your browser may make things a little wonky during downloading. If this occurs, please try using a different browser.

​MOBILE DEVICE

These products are set to not download on mobile devices but if it works for you, before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract.

 

How to Print?

1. Print from home
2. Take your file to a local print store- like Staples, FedEx Kinkos or Office Max (You can email or save to a flash drive)
3. Upload your files to an online shop - like Shutterfly.com or Walgreens.com

License Rights

Personal Use only. I retain all rights, license, copyright, title, and ownership of the products. 

​You may NOT distribute, edit, copy, or otherwise alter these PDF's and printables nor give to others, including reselling, relicensing, redistributing, giving for free, or as part of a giveaway. 

 

Can I share the digital files?

No, these digital files cannot be shared. If you love the product please share my website so your friends can make a purchase.

Please respect my copyright and understand ALL PRINTABLES ARE FOR PERSONAL (NON-COMMERCIAL) USE ONLY and MAY NOT be resold, redistributed or used in promotion for any purpose.

 

Do you offer tech help?

Due to technology being vastly different from one another, I am unable to provide any technical help at this time.

ORDERING

What is your processing time?
Because most physical items are made to order it may take 14 BUSINESS DAYS to be completed. 

Can I change something in the order after purchase? (like personalization or delivery address)
Changes to personalization will not be a problem if I have not started working on it yet. There will be no problem to change the address. Once it has shipped I am not able to make any changes to the address. Please double check your shipping address and let me know if you need to make changes.

Can I cancel my order?
All items are made to order so I do not accept any cancellation after 6h from placing an order. Please, double check your order and shipping/processing policy before making an order.

 

Can I get a refund?

Due to the digital and instant nature of digital files, all sales are final and not refundable.

Physical Items:
Items can be exchanged within 14 days upon receipt in its original condition for another item of the same value. We do not accept returns. Please email us within 14 days of customer receipt date to schedule an exchange.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Made to order custom or personalized orders
  • Digital downloads
  • Items on sale